Heartland Payment Systems Breach - Why it likely happened

You may have heard about the recent large data breach with Heartland Payment Systems in which hackers planted malware to specifically capture TRACK 2 information along with credit card data; subsequently using it in a fraudulent manner, later discovering that the breach had been present since fall of 2008. In this case the only way in which Heartland detected the breach was through an alert they received from Visa / Mastercard in regards to suspicious charges linked to Heartland Payment Systems. I cautioned of the high probability of this occurring on more of a regular basis in August 2008 in an article published in the Information Security Systems Association (ISSA) Journal titled “Breaching Wireless POS Networks” and in an article published in CIO Magazine and ISC2 Journal titled “Anatomy of a Data Breach: A Global Perspective”. The major points that I stressed in the above articles mainly had to do with focusing efforts on securing / hardening the systems themselves, not just encrypting communications as recommended by PCI standards.

Essentially if the system itself is vulnerable to attack – meaning unpatched, out-of-date or ineffective AV or other security miss-configurations – a hacker can simply plant malware that will reside within the communications channel to intercept data before it is encrypted; this way the hacker can intercept the information that is being entered or transmitted (before encryption) from the terminal in a ‘live’ fashion as opposed to attacking data that is already in transmission that likely will be encrypted and already secure. This is the weakest link here folks.

What we will likely find in common with these types of breaches:

  • The payment processing systems ‘themselves’ were probably not as secure as one would think, the primary focus from a security perspective was put on encrypting data in motion; what we will see here is systems that could contain the following: not frequently patched, ineffective AV, password policy is not complex enough, services are not locked down, among a host of other things.
  • Lack of audit controls to monitor for suspicious activity inside the network originating from the POS terminals to the payment processing systems. 
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